SHIPPING

SHIPPING AND HANDLING INFORMATION

Processing Time: Orders are processed and shipped within 1-2 business days (excluding weekends and holidays) from the date of purchase.

Shipping Methods: We offer several shipping options to cater to your needs:

• US Domestic Shipping: Estimated delivery within 3-7 business days.

• International Shipping: Shipping times vary based on the destination. Customs and import duties may apply and are the responsibility of the customer.

International Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. (Contact customer service at nsapausa22@gmail before completing your purchase). Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order's progress through our website or the carrier's website.

Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact our customer support team within 7 days of receiving your order. We will work with the carrier to resolve the issue promptly.

If you have any further questions or concerns regarding shipping and handling, please don't hesitate to contact our customer service team at nsapausa22@gmail.com.

Thank you for choosing Nsapa Collections! We appreciate your support.

RETURNS

ELIGIBILTY FOR RETURNS & EXCHANGES

(Contact customer service at nsapausa22@gmail.com for your refund process)

  • Returns are acceptable within a 5-10 day period after receiving the package.

  • Item must be unused and in the same condition that you received it.

  • The item must be placed in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

  • Only regular-priced items may be refunded, sale items cannot be refunded.